Question 1

I was looking to buy several individual pint bottles of your different colorants and was hoping you could send them to the UK. Do you ship internationally?

draney · Accepted Answer

We do ship internationally. Please note that the shipping cost of International Dangerous Goods is very high. Let us know what you would like to purchase and your address, and we’ll get you complete information.

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Question 2

I am inquiring about shipping Jax Products to Canada and am wondering if there are any special instructions or stipulations. What is the timeline on an order like that?

draney · Accepted Answer

Shipping to Canada is no problem at all. Orders bound for Canada are processed just like orders going to the continental United States. Please email us at info@jaxchemical.com for a freight and delivery quote.

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Question 3

I want one bottle of Jax Pewter Black. This could be shipped thru USPS in a flat rate box for less than $6. Why are you using UPS when they charge over $16?

draney · Accepted Answer

Jax Pewter Black, like most of the Jax Products, is correctly classified as a hazardous material; USPS does not accept any hazardous materials in their system. Additionally the Jax website only gives an estimate of the shipping costs, in most cases, the actual shipping charges are less, especially when shipping to a commercial address.

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